Frequently Asked Questions
- I’ve received an error message.
- What is a Trade Show?
- How do I submit my book for review?
- How do I create an account?
- How do I place an order?
- How do I add a book to My Books?
- How do I update my book information and/or cover?
Linking to Amazon and IndieBound:
- How do I link to my book on Amazon?
- The Amazon link for my book goes to the wrong book. How do I fix it?
- How do I remove the link to my book on Amazon?
- How do I link to my book on IndieBound?
- The IndieBound link for my book is broken. How do I fix it?
I’ve received an error message.
“The ISBN could not be found. Please add the book information below.”
This only means that we don’t yet have the book in our database. (We don’t pull book information from outside sources in order to keep our data top-notch.) To continue, simply fill out the form with your book’s information and click
“Oh no! It looks like something broke.” Or, “Something went wrong and…”
There’s a bug in our code that’s preventing the page from being displayed. If you’re in the middle of an order or updating something, give us a call at 231.933.3699, ask for Brandon, and let him know what you were doing when it broke. Alternatively, you can also email him. He should be able to get it fixed for you in a few minutes.
If you can’t call or email us, don’t worry! The error was logged and we’ll be taking a look at it shortly. (It just won’t get fixed quite as quickly.)
What is a Trade Show?
In publishing speak, trade shows are known as book fairs and serve several purposes: 1) Provide a venue for publishers to display new titles to an audience of librarians and booksellers; 2) Enable publishers to showcase titles in front of foreign rights agents to discuss possible rights deals; 3) Serve as a “book event” enabling all forms of media to discuss book-publishing happenings. Book fairs also provide other book trade vendors (e.g., printers, wholesalers, software developers, etc.) an opportunity to get their wares in front of publishing professionals.
How do I submit my book for review?
How do I create an account?
Go to our registration page and follow the instructions.
How do I place an order?
After creating an account and logging in, find the service you would like to purchase and click
Order (green button in the sidebar or at the bottom of the page). Then, simply follow the steps on the form and add the service to your cart. When you’re ready to complete your order, click
Cart at the top of the page, and then click
Checkout. Follow the instructions to pay either by check or credit card. Once you’re finished, an order confirmation will be sent to your email and will also be accessible in your past orders.
How do I add a book to My Books?
My Books can be reached at any time by clicking
My Account at the top of any page and then
My Books under
For your convenience, you can add books during the order process and they will be added to My Books automatically.
How do I update my book’s information and/or cover?
Go to My Books and click
Edit Book Information. To change the book information, simply update the appropriate field(s) and click
Update at the bottom of the page. To change the book cover, click
Change Cover Art and upload the cover art.
If the book is not listed in My Books, click
Add Book to My Books, enter the ISBN, and click
Continue. If the book is already in our system, it will be added to My Books and you can then click
Edit Book Information to edit the book data. If the book is not yet in our system, you will be prompted to add it. Simply fill out the form, click
Continue, and follow any instructions on the following pages.
Linking to Amazon and IndieBound
How do I link to my book on Amazon?
You don’t need to do anything! We automatically generate links to Amazon for every book in our system. If we can’t find your book on Amazon, we’ll check again in about 24 hours, and continue checking until it’s available. Note: we search Amazon using your book’s 13-digit ISBN, so be sure that your listing has this ISBN listed as one of the versions.
The Amazon link for my book goes to a different book. How do I fix it?
This is usually caused when another book on Amazon has your ISBN listed on their book details. You should be able to contact Amazon and have them correct the other book’s ISBN (source). If the ISBN on our site is incorrect, let us know and we’ll get it updated as soon as we can.
How do I remove the link to my book on Amazon?
There’s nothing you need to do! We check all of the books in our system every 1-2 weeks, and if we notice that a book is no longer on Amazon, we’ll remove the link from that book automatically.
How do I link to my book on IndieBound?
Your book will automatically have a link to IndieBound added. This link is based on the 10-digit ISBN (all 13-digit ISBNs with the “978” prefix have a 10-digit equivalent).
The IndieBound link for my book is broken. How do I fix it?
All you need to do is have your book sold in a store that’s a part of the American Booksellers Association (source). Note: the book sold in stores must have the same ISBN as the one listed on our site (10- or 13-digit).